Buyer’s agreement
A contract (buyer’s agreement, contract) has been deemed as made between WORLDWIDE EVENTS HOSPITALITY FZE and the buyer (“you, your, the client”) when the client has confirmed requirements, by any medium, and WorldwideTicketsandHospitality.com has accepted the order and provided a confirmation email (invoice). WORLDWIDE EVENTS HOSPITALITY FZE is registered in UAE with its applicable laws of UAE. The following terms and conditions along with any other policies or guidelines posted on this site shall govern your use of this site. If you visit our site or make a purchase, you are agreeing to the following terms and conditions. Please read through them before placing your order.
Obligation
The use of the Website Services requires subscription or registration of the User on the Website. The registration process involves the acceptance of the present Terms of Use by the User.
Requirements
Buyers are obligated to indicate a credit/debit card number of which the expiration date must be after the date of the event for which the tickets are being offered. You must have the card holders permission for the details provided.
Buyers must supply correct Full Names, Email Address’ and phone numbers for all attendee’s to ensure mobile tickets are sent correctly without issue. Any requests to recall, change or re-transfer a ticket to a new name or email address will incur a $50 USD admin fee which must be paid before the ticket will be resent.
Ticket Delivery
Tickets are delivered using secure delivery methods which require a signature on receipt of the tickets. You can select your method of delivery on our checkout page. We reserve the right to deliver tickets as e-tickets with no refund on delivery fees. Sometimes delivery methods from the promoters change and the delivery of tickets regardless of the format requires the same amount of administration for our dispatch team. The majority of tickets will be delivered within 3-10 days of your event. But on certain occasions tickets will be released closer to the time of the event for security purposes.
Season Cards
If a buyer fails to return a season card to WorldwideTicketsandHospitality.com within 48 hours of the event concluding, the buyer agrees that WorldwideTicketsandHospitality.com may charge a fee of 250 GBP per season card.
Disclaimer
WorldwideTicketsandHospitality.com is a secondary ticketing website for live events. WorldwideTicketsandHospitality.com is not affiliated with any box office, artist, sports team or venue. We are not affiliated nor endorsed by any of the artists, teams, venues or organisations listed on this site. Ticket Prices may be below or above the face value.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
WorldwideTicketsandHospitality.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Credit Card Payments
We accept most major credit cards. Please be aware that purchasing by credit card does not entitle you to cancel your order or grant you any variances from our terms and conditions. Any attempt to defraud us will be responded to with legal action to recover all losses and legal fees. If you have an issue regarding your order please contact our customer service first as we are here to assist you.
All sales are final - Refund Policy
All sales are final, no refunds are possible unless an event is cancelled and not rescheduled. Under rare circumstances which lead to you not receiving your tickets in time for the event the buyer will be refunded. We are not responsible for lost or stolen tickets, and we regret that we cannot under any circumstances issue duplicate tickets.
If refund will be issued in any of the above aforementioned circumstances then that will be done only through the Original Mode of Payment.
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Regulation
The buyer is over 18 years old and has the legal capacity to make the transaction.
In The Event of Cancellation or Rescheduling
If an event is cancelled, we will refund full amount to the buyer minus a our booking and administration fees. If an event is rescheduled by the artist or promoter your tickets will carry over to the new date. We do not have any control over these events. We will not be liable for costs of travel fares, hotels, or any other expenses that may be incurred if a concert is cancelled/rescheduled. It is your responsibility to ensure the concert/sports event is going ahead before traveling. We will do our best to inform you if the date has been changed but we do not accept liability if we are unable to contact you. We strongly advise that you check before making your travel and/or hotel arrangements.
COVID-19
As stated, if an event in cancelled, due to CODID-19 or otherwise, we will refund the full amount minus our booking and administration fees. If the event is re-scheduled and you can not attend the new date due to COVID-19, including international travel restrictions, or personally contracting the virus, you will be offered a credit note for the market rate value of the ticket at that time. The credit note can be used on WorldwideTicketsandHospitality.com over a maximum of two orders. You are also at liberty to re-sell your ticket privately at your own risk.
Your Order
The seating charts / seating maps on the site are there to serve as a guide when purchasing tickets but do not guarantee exact section and/or row locations. If an error is found while processing your order you will be notified and provided with other available seating choices or the option to cancel your order. We reserve the right to upgrade your tickets at no additional cost. Additionally we reserve the right to downgrade under rare circumstances, in which case the buyer will be contacted to ensure that the tickets are suitable or if a partial refund is warranted. Bookings for (6) or more seated tickets will be allocated as close together as possible. In the rare instance a problem arises tickets will be supplied in pairs as close together as possible.
4.5 out of 5
